@article{janicijevic:2026odnosiskupcima,
author = {Janićijević, Marija},
orcid = {0009-0003-8694-970X},
affiliation = {Alfa BK University},
affid = {noaffid},
affplace = {Belgrade, Serbia},
department = {nodepartment},
title = {Customer Relationship Management in Retail on the Example of Maxi Stores},
license = {https://creativecommons.org/licenses/by-nc-nd/4.0/},
journal = {Ecologica},
year = {2026},
volume = {33},
number = {122},
pages = {65--72},
issn = {0354-3285},
howpublished = {print},
language = {english},
note = {5},
doi = {10.18485/ecologica.2026.33.122.5},
doiurl = {http://doi.fil.bg.ac.rs/volume.php?pt=journals&issue=ecologica-2026-33-122&i=5},
url = {http://doi.fil.bg.ac.rs/pdf/journals/ecologica/2026-122/ecologica-2026-33-122-5.pdf}
}